Privacy Policy

Introduction

ElevateMD is a doctor-led lifestyle and wellness consultancy founded by Dr Khuram Ahmed. We are committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, complete an enquiry form, book a consultation or otherwise engage with ElevateMD.

By using this website, you agree to the terms of this Privacy Policy.

Who We Are

ElevateMD is a wellness consultancy based in the United Kingdom.

For the purposes of UK data protection law, ElevateMD is the data controller of any personal information you provide.

If you have any questions about this Privacy Policy or how your information is used, please contact ElevateMD through the website enquiry form.

Information We May Collect

We may collect and process the following information:

• Your name
• Email address
• Telephone number
• Basic demographic information
• Information submitted through enquiry forms
• Information about your goals, interests, lifestyle or wellbeing
• Information relating to your health, symptoms, medications or blood test results where voluntarily provided by you
• Information about your use of the website, including cookies and analytics data

How We Use Your Information

We may use your information to:

• Respond to enquiries
• Arrange consultations or discovery calls
• Provide wellness and lifestyle support services
• Tailor recommendations and guidance to your needs
• Improve our website, services and client experience
• Send relevant updates, newsletters or marketing communications if you have opted in
• Meet legal, regulatory or insurance requirements

We will only use your information where we have a lawful basis to do so.

Health Information

Some of the information you provide may be considered special category health data.

Where you choose to share information relating to your health, medications, diagnoses, blood tests or wellbeing, this information will be treated confidentially and only used for the purposes of providing appropriate support and recommendations.

Sharing Your Information

We do not sell your personal information.

We may share your information where necessary with:

• Trusted third-party providers who help us operate the website or booking systems
• Professional advisers, insurers or legal representatives
• Trusted healthcare or wellbeing professionals where appropriate and with your consent
• Regulatory authorities where legally required

All third parties are expected to keep your information secure and confidential.

Data Storage and Security

We take reasonable steps to protect your information from unauthorised access, misuse, loss or disclosure.

Information may be stored electronically using secure systems and password-protected devices.

However, no online platform can ever be completely secure, and we cannot guarantee absolute security.

How Long We Keep Your Information

We only keep your information for as long as reasonably necessary for the purposes set out in this policy, including to meet legal, insurance and record-keeping obligations.

Your Rights

You may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict how your information is used
• Withdraw consent for marketing communications
• Request a copy of your information in a portable format

To exercise any of these rights, please contact ElevateMD through the website enquiry form.

You also have the right to complain to the UK Information Commissioner's Office (ICO) if you are unhappy with how your data has been handled.

Cookies

Our website may use cookies and analytics tools to help improve website performance and understand how visitors use the site.

You can usually adjust your browser settings to refuse cookies if you prefer.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.